Who is A Travel Agent What Specifically Do Travel Agents Do?

who is travel agent what specifically do they do.
March 29, 2023

Traveling is a fantastic way to broaden our horizons, experience new cultures and create lifelong memories. However, planning a trip can be a daunting task, especially for those who are new to travel. That’s where a travel agent comes in.

Who is a Travel Agent?

A travel agent is a highly organized professional who is passionate about travel and helping others. They are focused on creating the best possible experiences. They work with hotels, airlines, and other travel vendors to create travel packages and experiences that their clients will love. Travel agents can work with large groups, individuals, families, professional organizations, and others to help create seamless travel experiences that help create memories. Travel agents can work for bigger travel companies also known as travel agencies or as independent contractors, and they earn a commission or fee for their services. They may also provide advice and recommendations to travelers regarding destinations, travel routes, and travel insurance. Some travel agents specialize in only certain types of travel, such as luxury travel, adventure travel, or group travel.

What Specifically Does A Travel Agent Do?

Maybe you want to travel and need the service of a travel agent so you want to know the role they will play in providing you the service or you are a student/individual who wants to become a professional travel agent. Whatever your reason, here are the core day-to-day responsibilities of a professional travel agent:

  • Meeting with clients to discuss upcoming travel plans and gather information regarding travel dates, transportation, and budget. This may be done face-to-face in a brick-and-mortar setting or online.
  • Planning the travel itineraries for clients and arranging transportation, lodging, and activities throughout the trip.
  • Advising clients on important aspects of their travel plans. This may include providing information on passports, visas, customs, insurance, vaccinations, and trip cancellation policies.
  • Keeping accurate records of client bookings, such as payments, travel dates, flight numbers, and hotel check-in and check-out dates
  • Handling any travel issues that arise, including flight or hotel cancellations, delays, conflicts, and refunds.

Difference Between travel agents and booking agents

Many times you hear people using the word “travel agent and booing agent” interchangeably which is not correct. There is a difference between a booking agent and a travel agent.

Whiles A travel agent’s primary responsibility is to help their clients plan their trip from start to finish which also involves booking of flights, accommodations, rental cars, and activities, a booking agent is a professional who works with a performer to book live shows. Booking agents work within the entertainment industry but have a largely business-related role. They may work with musicians, actors, comedians, or anyone else who performs live shows

Read also: 8 unique benefits of using a hotel booking agent to book a hotel


In conclusion, a travel agent is a valuable resource for anyone planning a trip. They can save you time and stress, provide personalized service, and offer valuable support during your trip. If you’re planning a trip and want to ensure that everything runs smoothly, consider working with a travel agent. With their expertise and knowledge, you can have the trip of a lifetime. Those who make the best travel agents tend to be versatile and have a friendly personalities where they’re concerned with keeping clients happy, comfortable, and safe. 

Travel Bag Cover

Travel Bag cover

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